Terms & Conditions

1. Acceptance of terms

By accessing or using saramthyafoods.com (the "Site"), operated by Samarthya Innovative Foods Pvt. Ltd. ("SIF", "we", "us"), you agree to these Terms & Conditions. If you do not agree, please do not use the Site.

2. About Puffins

Puffins is a consumer snacking brand of SIF, based in Jaipur, Rajasthan, India. Product information on this Site describes Puffins Rice Cakes and Rice Chips.

3. Use of the Site

• You agree to use the Site only for lawful purposes.
• You will not attempt to interfere with the security or proper functioning of the Site.
• Content on this Site (text, images, logos, packaging designs) is owned by or licensed to SIF and may not be reproduced without permission.

4. Product information

We aim to keep product descriptions, images, ingredients, nutrition and pricing accurate and up to date. Final ingredient, nutrition, allergen and regulatory information is subject to SIF's approved labels and testing, and may be updated without notice.

5. Orders & payment (once e-commerce is active)

When online ordering is enabled, orders are subject to acceptance, product availability and successful payment authorization through our payment gateway. Pricing will be displayed in Indian Rupees (INR) unless stated otherwise.

6. Shipping & returns

See our Shipping & Returns page for current policy, published once online ordering is active.

7. Limitation of liability

To the extent permitted by law, SIF is not liable for indirect or consequential loss arising from use of the Site, except where such liability cannot be excluded under Indian law.

8. Governing law

These Terms are governed by the laws of India, with courts in Jaipur, Rajasthan having jurisdiction, unless otherwise required by applicable consumer protection law.

9. Changes to these terms

We may revise these Terms from time to time. Continued use of the Site after changes constitutes acceptance of the revised Terms.

10. Contact

Questions about these Terms can be sent via our Contact page.